Privacy Policy

Last updated: January 2026

Introduction

Raymond Payne ("I" or "we") respect your privacy and are committed to protecting it. This Privacy Policy explains how I collect, use, and protect your information when you visit raymondpayne.com (the "Website").

Information I Collect

Information You Provide

When you use the contact form, subscribe to the newsletter, or book a call through Calendly, I collect:

• Name and email address
• Company name and industry
• Your role and service interests
• Any message content you provide

Information Collected Automatically

When you visit the Website, I automatically collect:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL
• IP address (anonymized)

This is done via standard analytics tools (like Google Analytics) to understand how visitors use the site.

How I Use Your Information

I use your information to:

• Respond to inquiries. If you contact me via the form or email, I'll respond within 24 hours.
• Send newsletters. If you subscribe to "The AI Operator," I'll send you bi-weekly insights. You can unsubscribe at any time.
• Book appointments. Calendar information from Calendly is used to schedule discovery calls.
• Improve the Website. Analytics help me understand what content is valuable and how to improve user experience.
• Service delivery. If you become a client, your information is used to deliver advisory services and maintain engagement.

Data Sharing

I do not sell or share your personal information with third parties, except as necessary for:

• Calendly. When you book a call, your name and email are shared with Calendly (meeting scheduling platform). See Calendly's privacy policy.
• Email service. Newsletter subscriptions are managed through a third-party email provider. Your email address is stored securely.
• Legal compliance. If required by law or legal process, I may disclose information.

Data Retention

I retain your information as long as necessary to provide services or comply with legal obligations. You can request deletion of your data at any time by emailing rpayne@abrisuite.com.

Security

I take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes:

• Secure HTTPS connections for all forms
• No storage of sensitive financial or payment information
• Limited access to collected data (only me, initially)

However, no method of transmission over the Internet is 100% secure. If you have concerns, please contact me.

Cookies

The Website uses minimal cookies:

• Analytics cookies. Google Analytics uses cookies to track page views and user behavior. These are not used for tracking across other websites.
• Essential cookies. Any technical cookies necessary for the site to function.

You can disable cookies in your browser settings, though this may affect site functionality.

Third-Party Links

The Website links to external sites (Calendly, LinkedIn, partner websites). I am not responsible for their privacy practices. Review their privacy policies before providing information.

Your Rights

You have the right to:

• Access your data. Request a copy of any information I hold about you.
• Correct your data. Update or correct inaccurate information.
• Delete your data. Request deletion of your information (subject to legal obligations).
• Opt out. Unsubscribe from newsletters at any time.

To exercise any of these rights, email rpayne@abrisuite.com with your request.

GDPR & CCPA Compliance

If you are in the European Union or California, you have additional rights under GDPR and CCPA. I comply with these regulations. If you have concerns about how your data is handled, you can also contact your local data protection authority.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Website means you accept the updated policy.

Contact Me

If you have questions about this Privacy Policy or how I handle your data, please contact:

Raymond Payne
Email: rpayne@abrisuite.com
Location: Toronto, Canada

I take privacy seriously. If you have concerns about how your information is handled, please reach out directly.